Phone Checklist

There is a wide-range of phone features available. Use the checklist to find the best phone system for your business. Prioritize the features you need and want. Consider how job function may impact the features required.


  1. Do you need an auto-attendant feature?
  2. Will you need to handle conference calls?
  3. Do you want music-on-hold?
  4. Do you need to monitor phone usage by employee?
  5. What are your voice mail needs?
  6. How many lines do you need now?
  7. How many lines do you anticipate you will need in the future?
  8. Do you need caller id?
  9. Will everyone use the same phone model?
  10. Do you need paging?
  11. Do you need door intercom?
  12. Do you need a receptionist phone panel to display?
  13. Will different job functions require different phone features?
  14. Do you need hands-free speaker phones?
  15. How many lines does each phone need to be able to access?
  16. Do you need headsets for one or more phone?
  17. Would cordless headsets be useful for some job functions?
  18. Do you need special purpose phones, such as cordless, conference room speakerphones, single-line phones, etc.?
  19. Do you need an uninterruptible power supply in case of a power failure?